Information For Patients
Commonly asked questions about Physiotherapy and our services
Book an appointmentPractical Information to Help You Prepare for Your Visit
At Prohealth Physiotherapy Clinic, we want every patient to feel informed and confident before starting treatment. This page provides key information about appointments, pricing, insurance, and the range of services we offer.
When you arrive, our reception team will welcome you.
If it is your first visit, you will be asked to complete a patient information and consent form.
Your physiotherapist will take a full history of your condition followed by a physical assessment. This allows us to confirm whether physiotherapy is appropriate and to develop a personalised treatment plan.
Please bring:
- GP details
- Relevant medical history
- MRI, X-ray or ultrasound reports
- Previous clinic or consultant letters
Clothing
You may be asked to remove some clothing so we can assess the affected area and surrounding structures. Please bring comfortable or loose clothing.
You may bring a chaperone if you wish.
After your appointment
Payment is taken at end of each session for all self-paying patients and invoice is sent to the insurance company for all patients attending the session via medical/health insurance.
At Prohealth Physiotherapy Clinic we provide a comprehensive range of treatments designed to reduce pain, restore movement and support long-term recovery.
Our services include:
- Manual Therapy
- Soft Tissue Mobilisation
- Acupuncture
- Rehabilitation Services
- Ergonomic Advice
- Sports Injury Rehabilitation
- Home Visits (see separate accordion)
- Ultrasound-Guided Joint & Soft Tissue Injections
- Ultrasound-Guided Hyaluronic Acid Injections
To learn more about each service, please visit our dedicated treatment pages.
We are recognised by all major private medical insurers.
If required, we may also be able to apply for recognition with your insurer.
Direct Billing
For some insurers, we are able to invoice them directly. We will need:
- Policy holder’s name
- Membership or policy number
- Authorisation code
- Details of excess and treatment limits
Before your first appointment
Many insurance policies require a GP referral before authorising treatment.
We recommend contacting your insurer prior to your first visit.
If you need assistance understanding your cover, please contact us.
We offer transparent and competitive pricing for all treatments.
Physiotherapy
- Initial Assessment / First Appointment: £60.00
- Follow-Up Session: £50.00
Ultrasound-Guided Injections
- Hyaluronic Acid (HLA) Injection: £300.00
- Corticosteroid (CSI) Injection: £200.00
Home Visits
- Home Visit Appointment: £100.00
For more information about any of these treatments, or if you would like to check availability, please contact the clinic.
We offer transparent and competitive pricing for all treatments.
Prohealth Physiotherapy Clinic Ltd.
394 Uxbridge Road, Pinner
Middlesex HA5 4HP
Off-street parking is available near the clinic.
For patients who are unable to attend the clinic, we offer home-based physiotherapy.
This service is ideal for individuals with mobility challenges, post-surgical recovery needs, or those who simply prefer treatment in the comfort of their home.
Please contact us for availability, pricing and the areas we cover.
If further investigations are required, we can refer you privately for:
- MRI scans
- Ultrasound scans
- X-rays
Your physiotherapist will discuss whether additional imaging is appropriate as part of your assessment and treatment plan.